Editorial Review:

Item Description:
With the Uniden TRU9496 5.8 GHz Digital 2-Line Expandable Phone System is the next generation of 5.8 GHz cordless phones. It's a full-featured digital answerer, with a Dialing keypad and a speakerphone. 5.8GHz Digital Spread Spectrum Technology delivers outstanding clarity, vastly reduced interference and increased power. Advanced Call Waiting and Caller ID functions make it easier to screen and manage your calls, while the Digital Answering System makes sure you never miss a message. The other features deliver a quantum leap in phone functions. Do Not Disturb (DND) silences the phone to cut back on distractions 100 programmable CID memory locations at handset or base DirectLink Technology - 2-way radio communication Mute & Hold features Store up to 100 names, store Up to 2 numbers per name Advanced Phonebook Features - Alphabetical Search, Personalized Ringers, Transfer Single Listing or Entire Phonebook New Message Waiting Indicator at Handset & Base, plus Alert Tone Intercom or call transfer between handsets 20 ringer options - 10 melodies + 10 tones 10 Speed Dial memory locations Trilingual Menu Displays - English, French, Spanish Room/baby monitoring Earpiece & ringer volume control Ringer Off option Find Lost Handset/Paging key Extra Caller ID handset and Charger included Battery level and clock display Headset compatible for hands-free operation Belt clip included Handset Battery Type - BT-446 NiMH Power Failure Protection - In the event of a power failure, virtal information is retained and telephone calls can be made and received on line 1

Amazon.com:
The Uniden TRU9496 is thoughtfully designed for small businesses or homes that find two separate phone lines to be one of life's necessities. The system is expandable to include a total of 10 handsets with charging cradles (available separately). Combining a traditional corded handset with a 5.8 GHz cordless handset, the Uniden TRU9496 offers cordless convenience when you want it, but will continue to provide basic phone service in the event of a power outage. Only the base system with the corded handset requires a phone jack; any additional handsets simply require an electrical outlet to connect the charging cradle. DirectLink two-way radio communication is built into each cordless handset and the base speakerphone, allowing them to function as an in-home intercom system or baby monitor. Redial any of the last three dialed numbers at the touch of a button, activate five-way conference calls or just enjoy the consistent, clear 5.8 GHz digital signal transmission. The base includes a fully digital answering system with up to 15 minutes of recording time. Additional features include an audible message alert, toll saver, remote message retrieval and a choice between personalized or prerecorded outgoing messages. With subscription to local service, the phone is compatible with Call Waiting Caller ID. It will display the name, number and date and time of each call on the backlit LCD, and will store up to 100 names with two numbers each, so you can return calls at the touch of a button. Even without Caller ID service, a phonebook stores 10 of your most frequently-dialed numbers. What's in the Box: Base with answering system, AC adapter, corded handset, charging cradle, cordless handset, telephone line cord, handset battery, battery cover, belt clip, printed user's guide, warranty card



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Rating: - * Functional 2-line Phone ... This was purchased to replace the same model phone which was purchased about eighteen months ago. The last phone base died --- apparently because of a power surge --- but my wife liked the phone so much that she wanted an exact replacement. I was able to link the two cordless phones I had purchased as well as the cordless phone that came with the original base to the new base unit (although Uniden advised me that that would not be possible). Overall this is a functional system and performs as advertised. Rating: - * Mostly good ... This phone is well-designed, and all the bits seem to be weighted and balanced well. The setup and menus are pretty intuitive, and there have been no problems with either the base unit or the 3 cordless handsets (we bought 2 extra). The only complaint is that there is sporadic static that I can't blame on range or interference. Overall, though, this system is better than the one from Siemens that it replaced. Rating: - * Am returning the Uniden ... I have had a two line multi-handset telephone for my home use for several years. Because several of the handsets, now irreplacable, have broken over the years I looked to see what was out there. The major players seem to be Uniden, Panasonic, and ATT. Although the reviews for each of the systems are mixed, I went with the Uniden, in part because the reviews were slightly better, and in part because it was a little less expensive, in part because it could take 10 units, as opposed to 8. I have to say that I love all aspects of the system except for one. The handsets are comfortable and easy to use. The intercom and message unit intuitive. The ability to create individual banners was effortless. The writing is clear. The backlighting is convenient, and there seems to be a very good balance between easy of use and flexibility. It is a well thought out instrument. Unfortunately, the one problem is that it is works terribly, at least in my house. The sound quality is atrocious, most conversations deteriorating into a "What??" "WHAT????" scream. There was constant static. The range is miniscule. The phone signal did not reach all rooms of the house, or even my back porch. Conversations would periodically drop out. Ultimately, the decision to return the system was easy -- I absolutely could not make it work minimally; that is, be able to make and receive calls throughout my house. This is less than acceptable, which would include making calls from my porch; and much less than superior, which would include the ability to make and receive calls from all rooms, and my backyard. (Of couse, I tried different locations of the base unit). So, two stars: three stars for design, but one removed for function. My wife would give it one star, since she is less enamored by design, and more inconvenienced by having to ship this disaster back. Rating: - * Awsome two line phone system ... This is a great phone. Works as well as any panasonic but for 60% less cost. I have owned both and this Uniden is definitely the one to buy. Additional handsets currently $29.00 vs $79.00 for Panasonic. There is no differnece in quality or features and I owned this system for over 6 months now. Rating: - * Perfect, but for the range. ... This is, far and away, the best cordless phone system I have ever used. The features are endless and every one of them works great. In particular, I like the high quality speaker phone capabilities of the handsets, the ability to name them by location and the ability to comunicate between them as though they were walky talkys. If you get the TWX977 as a spare handset, you will have a waterproof phone for the pool, spa, shower, etc. I could not find any other company that makes a waterproof hand set. The only gripe I have with this phone is the range. I was used to the incredible range I got with my Panasonic system (I could take a handset next door to my neighbors house or partly down the block). The range on the Uniden is just average, at best. To be fair, I have a large lot and I need a phone with a 80' to 100' range. I suspect that part of the problem is that this system has no exposed antennas on either the base or the handsets. That said, I found two things that substantially improved the range. First, I noticed that, for some reason, the waterproof handset had significantly better range than the regular handsets. Second, and this is important, I took the base off the desk and put it on a shelf about 18" higher and the range improved about twenty feet in all directions. If I did not want to use the answering machine capabilities of the base, I would have put it up as high as possible and just used an extra handset on the desk.