Electronics : Panasonic DMR-ES10S DIGA Series DVD Recorder , Silver |
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Rating: - * Adequate product, abysmal shelf life ... The DMR-ES10 has proven faithful to Panasonic's modern day tradition of decent-performing products that self-destruct right after the warranty period ends. Yes, it plays and records DVDs just fine, and despite the cryptic on-screen menus, it's pleasant to use thanks to a really nice remote control. But once your two years are up, watch out. My unit started producing unwatchable recordings (where the video plays back in intermittent freeze-frames spaced 1-2 seconds apart) or failed to record at all -- and over time, the failures have come to outnumber the successes. At this point, even the simple act of turning it on provokes a disturbing chorus of buzzing, choking, and whirring noises. I've experienced similar failures in a Panasonic TV, VCR, DVD player, cordless phone, and car stereo in the past six years alone. If this company's reputation for quality reflected reality, it would have been out of business years ago. Rating: - * One of the few satisfied ... I bought this recorder at Best Buy three years ago and I am very pleased with it. I've read all the reviews and agree it must have issues, but for me I got my money's worth. I've used it almost every night and lately have recorded shows for eight hours without turning the unit off. I have had problems with it sometimes locking up, I usually just unplug it and after plugging back in hit open, this has alway unlocked it. I didn't even have this problem until about three months ago. I think some of the blank media you buy sometimes confuses it. If you use Verbatim without print paper on top, it don't mess up. I noticed something is starting to go out, it makes a lot of noise when loading and finalizing. The bottom line, I've used this for over three years, hours at a time and I've recorded on it at least three to four nights a week, until last year it worked fine. I was so impressed I bought another one off ebay for a good buy. If it freezes I won't buy another one after seeing all these bad reviews. The price I paid I'm willing to take a chance. Recorder has great picture quality and is very easy to use. For the price it's worth it. If anyone has this model and it freezes, the trick is to get the dvd out without forcing it, usually if you unplug it and plug it back in you can get the disc out, it will then work again. As I said I used it for two years almost every night and had no problem with it. Rating: - * Overtime this unit will overheat and malfunction ... I owned the model in black but their internals are the same. The unit was good for about 1 year when it started to freeze during recording and playback. It became progressely worse over the next month. I attribute it to excess heat. This model is NOT an Energy Star equipment. I replaced it with another Panasonic model DVD-S53 which does not have the recording feature but is Energy Star compliant and it works great. I think Panasonic tried to get this product to market too fast. I would not recommend buy this product at all. Go for an Energy Star compliant Panasonic product. Rating: - * Mine Died Twice! ... Like almost everyone else, my unit froze dead when it was a few months out of warranty. Unlike most, however, I invested another $75 to bring it back to life after being told that the power problems were a ubiquitous design flaw. What I didn't know was that this sweet piece of garbage apparently has not one, but two, such flaws -- after another year it has begun (as others have reported) to make horrible grinding noises when trying to access discs is has just recorded successfully on, which it then claims are bad. To say that this is the worst piece of consumer electronics I've ever purchased is a massive understatement. We'll see if Panasonic refunds either the $75, the original purchase price, or both . . . Rating: - * Horrible unit, worse Customer Support!! ... My GOD! I had faith in Panasonic and have never had a problem until now. I bought this less than 2 years ago and suddenly it stopped working for no reason at all. It will not power on at all now. Check out this bug, it is all over the internet, just punch in the model number DMR-ES10 and something like won't power on, etc... it gets worse. I called Panasonic "customer service". If you consider being rushed through the call, repeatedly having questions unanswered then LITERALLY being hung up on customer service, then I guess that's Panasonic's benchmark for service. I was told to mail it in, wait 2 or 3 weeks, then I will receive a call letting me know IF it can be fixed. If so, I will then get the cost. Are you kidding me. If this is a widely known issue, shouldn't they be taking the hit, fixing and shipping it for free and laying out the red carpet? Oh, to add insult, I've been recording one of my favorite shows for about 7 episodes, but I never got a chance to finalize the disc, so I basically wasted weeks recording something that won't play in anyone else's DVD player (no power, no chance to finalize the disc) and finally I have a rented DVD in the player now from Blockbuster that I can't get out. In 3 weeks, it will be extremely late, who's going to pay the late fees? Me of course. As I write this, I STILL don't know what I'm going to do. I don't know what else to say except - Never again Panasonic!! |

